6 Steps to Cheaper Life Insurance

Life insurance specialists payingtoomuch.com offer valuable advice for customers thinking of taking out life insurance – before it's too late.






Chichester, UK (PRWEB UK) 11 June 2013
With the housing market starting to move again, demand for life insurance to cover the mortgage will also rise.
To help consumers find the cheapest life insurance, comparison website http://www.payingtoomuch.com has produced a simple six point checklist.

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The survivor at the helm of Healthy Cities Illawarra

As a 'bowser boy' pumping petrol at the bottom of Bulli Pass Maree Kerr couldn't imagine the contours her life would bring.

She would soon be engaged to a boy she had met when she was 14 and now this, her first job after leaving school in year 10, she was content with having a steady income in a job she enjoyed.
Ambition and drive would come much later for the young girl who would go on to become a business executive and who has just been appointed the new general manager of Healthy Cities Illawarra.
The fact she was female didn't daunt her in her climb up the corporate ladder, but her lack of tertiary education would attract the ire of some of her male counterparts.
Not that she let their irritation, or occasional boardroom comment, bother her.
Tall, red-headed and full of life Kerr is a survivor - a force of nature.
"I think it more impacted them rather than my ability to perform the job," she says. "I left school in 1978. Not many people went to university back then and so it really wasn't ever a consideration. No-one in our family had been to university. I would never discount getting a degree in the future, but from a professional level, I'm very practical. I might not have that university degree behind me but I know how to get things done."
Kerr, a former general manager of Shellharbour Hospital is the current chair of Illawarra Relay for Life and a director of the Horizon Credit Union, Top Blokes Foundation and WEA Illawarra.
She's also been a regular judge for the Illawarra Business Awards after Shellharbour Hospital won the award in 2008 for best Community Sector Business.
In the first 18 months at the hospital Kerr oversaw a $1.2 million upswing in turnover. She later introduced a lucrative rehabilitation wing to complement the existing medical and surgical wards.
Kerr was offered the position by Peter Mangles, the then chief executive of the Westpac Lifesaver Helicopter, who co-purchased Shellharbour Hospital in 2007.
Kerr at the launch of the 2012 Relay for Life with Georgia Hazeldene, paralympian Tony Davies, and Holy Spirit students Tiara Dobbs and Tim Rowling.
"I had been doing some volunteer work with the rescue helicopter when Peter asked me if I would like to do some quality assurance work for the hospital. A few months later he told me he wanted me to be the general manager," says Kerr. "I thought he had the wrong person, heart's in throat, type of thing. But he said I know you can do it and I'm here to help you."
Mangles shared his extensive executive knowledge with Kerr, who says she was fortunate to have such a willing and generous mentor.
"He's so knowledgeable in a lot of areas that you can't help but learn from him," she says. "When you've got someone like him on your side, who believes in you, it makes you a better person. I certainly had no experience on how to run a hospital before that but now I know I could walk into any hospital and make it a success."
Kerr is a great networker and in her re-branding of the hospital made sure she was a constant figure at corporate functions.
"I earned a lot of rungs up the ladder when I was at the hospital, turning a business around really holds you in good stead," she says. "People know what you can do. You can't get successful results without going through a process of change. Don't get me wrong, I didn't do it all by myself, you always try to surround yourself with a good team."
She left the hospital in March last year when Mangles sold the business and opened her own consulting firm. Last month she turned 50, a milestone she celebrated with friends and family.
"It wasn't too traumatic turning 50," she says. "There's no psychological scarring put it that way. I'm like my mother in that regard. She's always said there are some things you can't stop in life and age is one of them. You've just got to keep going and push past it."
Kerr has had more of her fair share of trauma in life. She was 32 when her first husband Greg suddenly and unexpectedly took his own life the day after his 35th birthday.
They had been childhood sweethearts and had married when Kerr was 20.
"The wedding was at St Michael's church in Thirroul. It was beautiful. We had a great time and were married 13 years. We didn't have any children. His death was very sad, not just for me but for our families."
While she didn't know it then, looking back she now believes he suffered from depression.
"His death was such a shock to all of us. I just didn't see it coming, but looking back now the signs were there. When we were in conversation he would sometimes go very quiet and sometimes I'd turn around and say are you listening to me. He'd have this far away look on his face. He would be totally disengaged from the conversation."
She made a decision early on that she was not going to drag her friends into her grief so as much as possible she put on a good front in public.
"As soon as my front door closed behind me that would be the worst," she says, with tears in her eyes. "At a time like that you do a lot of soul searching, you strip yourself back. You ask yourself if you did anything, if you said anything that could have made another human being take their own life. It's a very hard and difficult time. Everyone copes differently with grief. Even though it's not logical you are constantly asking yourself if you could have done something to prevent it, to stop it. I know a lot of young men commit suicide. I know I'm not the only one ever to have gone through it. I wish I was. I wish I could say I was the last. In the end it was my family and my faith that helped me cope. Being Catholic and having a place to go was important to me."
Three years after the tragedy Kerr was married and had her first child Lachlan. She left her job of 17 years at AHM Health Insurance where she had worked her way up the ladder from processing claims to a managerial position in training and development. When Lachlan was 15 months old she re-entered the workforce as the business development manager at St Mary's Star of the Sea College. Her second son Isaac was born in 2002.
When she landed the job at Shellharbour Hospital her husband John offered to stay home and care for their children. A decision which allowed her to focus on work, although being a working mother she says is always a balancing act.
Happy family. Maree Kerr with her husband John and sons Isaac, 11, and Lachlan, 14.
"Family is everything to me," she says. "I love my job, but my boys will always come first. If they want me to go and watch them in a sporting event, or if there's something special on at school I make sure I'm there for them. On weekends we have family time which is very important to us all. I'm also learning that as children go through different stages they need you for different things. But throughout it all we've always tried to instil in the boys that you have to work hard to get the things you want out of life."
Kerr herself had an idyllic childhood. Her father was a train driver and she grew up as one of five children at McCauley's Beach in Thirroul, catching grasshoppers in the tall grasslands by the dunes.
"My parents built a house right on the beach," she says. "So our backyard was the ocean. It was a spectacular and happy childhood. We did all the things kids did back then. We went to church each Saturday and we learned to play tennis."
Kerr's work as chair for Relay for Life she says is inspirational and rewarding, particularly the Fightback ceremony where messages are given supporting the fight against cancer.
"Last year we raised $376,000, which is amazing," she says. "Although I think being the chair is the easiest job of all. I do the media and just make sure all the sub-committees are on track." Joining Horizon as a director was also an easy decision.
"I've always been a lover of the credit union and mutuals. I'm not a bank person," she says. "I believe what they stand for and I believe you get a different level of service."
As a female executive, in what is still regarded as a male domain, Kerr says her approach is to just keep moving forward.
"I don't focus too much on gender to be honest," she says. "With me what you see is very much what you get. I'm the same with men as I am with women. I don't profess to know everything. One of my strengths is that I don't hesitate to jump on the phone and bounce ideas off somebody."
It's still early days in her new role with Healthy Cities Illawarra and Healthy People Illawarra but already she can foresee stormy times ahead.

"The service has been operating for 26 years and so they're doing plenty right," she says.
"But from next year the government is moving to a competitive tendering process which could strip us of our funding. It's quite a scary prospect actually, but it's also a challenge. We need some strategies. My focus will be to bring a commercial stream to the business."
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Insurance statistics reveal it all to clients

It’s been a revealing few weeks on the insurance front. For the first time, the ombudsman for short-term insurance released statistics about the way short-term insurers handle claims relating to car, household contents and homeowners’ insurance.



Then the long-term insurance ombud, Judge Brian Galgut, made similar disclosures.
“It is in line with the growing trend internationally and locally for ombudsman schemes to publish such information,” said Judge Galgut.
That’s because it gives consumers insight into how competing insurers handle claims and service policyholders, untouched by marketing spin. Long-term insurance is essentially life insurance, and includes disability and retrenchment policies.
The information, published on the ombud’s website at the weekend, reveals the number of complaints received for each insurer; the number of cases considered and closed; and the number resolved in favour of the complainant or the insurer.
The numbers are published without any interpretation; that’s for insurers, the media and consumer organisations to provide, said Judge Galgut.
“Such interpretation and comment by us would not be consistent with our role in impartial dispute resolution. The only contextualising is the individual insurers’ complaints as a percentage of the total complaints received.”
And as context goes, on its own that percentage could be a little misleading, as clearly the more policyholders an insurer has, the more claims it handles, so more complaints to the ombud will result.
The “overturn” rate is significant – that’s the percentage of finalised cases that were resolved totally or partially in favour of the consumer.
The overall average last year was 37.4 percent of cases in which the ombud’s decision resulted in some benefit to the consumer. Complaints weren’t just about repudiated claims – more than a quarter of complainants were unhappy about the service they received.
If an insurer’s percentage of cases resolved in favour of the consumer is significantly higher than the average, it’s an indication that in a relatively large number of cases, the insurer’s decision to reject claims was not entirely justified or fair – or that the insurer is generally guilty of providing poor service, or a combination of both.
And the reverse is true. The insurers will want their “resolved with benefit to consumer” percentage to be lower, not higher, than the 37.4 percent average.
The ombud’s website provides a breakdown of the nature and number of complaints for each insurer, which makes for fascinating reading.
The insurer most glaringly on the wrong side of the average “consumer benefit” figure was Real People Assurance Company. Of the 19 cases finalised by the ombud last year, 63.2 percent went consumers’ way.
In the case of Workers Life, the “resolved to the benefit of consumer” rate was 58.1 percent (of 31 finalised cases); Nestlife Assurance’s was 59.3 percent (of 27 cases); New Era Life Insurance’s was 55.6 percent (of nine cases); Professional Provident Society’s was 55.2 percent (of 29 cases); Union Life’s was 53.8 percent (of 26 cases); AIG Life SA’s was 50.6 percent (of 393 cases); and Prosperity Insurance’s was 44.6 percent (of 112 cases).
Old Mutual policyholders sent the most complaints to the ombud’s office last year – 765. A total of 257 cases were finalised, 24.1 percent of which with some benefit to the consumer – way below the average of 37.4 percent.
There were a total of 644 complaints about the Liberty Group for the year, and 574 cases finalised.  Of those, 38.3percent were resolved with some benefit to the consumer.
The third biggest number of complaints came from AIG Life SA policyholders – 520. Some 393 cases were finalised, more than half (50.6 percent) with some benefit to the consumer.
- Judge Ronald McLaren took over as the ombud for long-term insurance on June 1.
Other insurers’ stats
Hollard: 505 complaints, 449 finalised, 43.7 percent resolved in favour of consumers.
Metropolitan Life: 499 complaints, 400 finalised, 39.5 percent of cases resolved in favour of consumers.
Momentum Group: 449 complaints, 254 finalised, 30.3 percent of cases in favour of consumers.
Sanlam: 331 complaints, 133 finalised, 14.3 percent of cases resolved in favour of consumers.
Clientele Life Assurance: 299 complaints, 297 finalised, 33.3 percent of cases resolved in favour of consumers.
NedGroup Life Assurance: 161 complaints, 126 finalised, 23 percent of cases resolved in favour of consumers.
Discovery Life: 132 complaints, 102 finalised, 28.4 percent of cases resolved in favour of consumers.
Channel Life: 151 complaints, 133 finalised, 48.1 percent of cases resolved in favour of consumers.
Regent Life Assurance: 109 complaints, 91 finalised, 27.5 percent of cases resolved in favour of consumers.
Outsurance Life Insurance: 22 complaints, 19 finalised, 31.6 percent of cases resolved in favour of consumers.
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